At Tragar, our customers are the most important part of our business.
Whether you are renewing your commitment or becoming a new Tragar Oil customer, you become part of our family and we take care of our customers by providing quality services for the best possible value.
Please become familiar with our pricing programs. They are designed to accommodate the fuel oil price volatility during winter months and provide flexibility to best accommodate your spending choices.
ARE YOU INTERESTED IN TODAY’S COMPETITIVE PRICE?
Please call our office. This page only explains how our price programs work.
Buying and Selling oil is the most complex aspect of the heating business. Price programs are also complex. This page is made available to fully explain how we design our price programs. For a more brief explanation, you may also call our office.
Definitions:
Pricing Period:
The contract start and finish dates
Price Program:
Is the contacted price for fuel oil and the choice of service that is agreed on for a specific “Pricing Period.”
Futures Contracts:
Oil contracts that are bought in advance with oil wholesalers. These contracts commit Tragar to a price of oil for a given period of time and are non-negotiable.
Downside Insurance:
A futures contract is a fixed price. If Tragar would like to offer price programs that provide flexibility for our customers, we must also purchase downside insurance. Downside Insurance is a second contract that in the event the market price of oil falls we can average down the original price of our futures contract. The market price must first fall below the downside insurance deductible. This is a contracted price in the downside insurance contract.
These contracts are complicated and predicting the price of oil is like predicting the weather. Downside Insurance comes with a high risk and anything risky is always expensive. The price of oil must also fall significantly before this insurance becomes active. These contracts are only purchased to protect our customers from a sudden fall in price. An example would be the 2006-2007 heating season. Many of our customers were in collar price programs (see below). Heating oil fell by almost $.50 cents that season. We purchased futures contracts to provide the cap price, however also purchased downside insurance. The downside insurance allowed us to fall with the price of oil and deliver our customers at their bottom collar price.